Solutions
Ideal for driving desired community engagement outcomes using AI, Journey orchestration and Push amplification
- Use CX touchpoints in user journey to engage more audiences and reach a larger community of followers with similar interests
- CTA and content engagement data on what content or session had more engagment
- Cross sell & Up Sell opportunities via the marketplace and recommendations
- Transform open content consumer to buyers using loyalty & rewards tools
- Tiered content to Reward the Loyalty of your supporters and sponsors
- Engage existing and new KOL or use Fundoo Affiliate network to sell tickets and grow your community
ANALYSE - Insights to Action in Seconds
Craft brilliant customer experiences through one dashboard. Fundoo offers natively built analytics in addition to Omni channel engagement. So you can spend more time obsessing over a superior community experience instead of switching between multiple tools and systems.
Insights that matter, at every stage of the journey
Onboard
Map the steps in your customer’s on boarding journey and identify where they are dropping off. Figure out who is dropping off and why, by diving into demographics, location, device type, and acquisition channels data.
Retain
Obsess over your loyal customers and map their journey across your digital and offline touchpoints. Understand their actions and find out what makes them stick.
Grow
Understand the behavioural differences between repeat and non-repeat customers. Analyze their demographics, activity history, transactions, location, and more to understand their likes, dislikes, preferences, and interests.
SEGMENT - Communicate to an Audience of One or Many
AI-driven segmentation engine, that automatically splits your customers into micro-groups based on their behaviour. Now you can delight every customer with highly personalized offers, recommendations, alerts, and updates.
Precision targeting at every step
Onboard
Group customers by acquisition channels, demographics, location, and other attributes. Design on boarding paths for each group and activate your customers quickly, with highly relevant and contextual messages
Retain
Leverage predictive algorithms that analyzes customer behavior and groups them into buckets such as “Loyal”, “Churn Risk”, “Potential loyalists”, “Needs attention”, and more. Quickly identify churn risk customers and retain them
Grow
Design omni-channel campaigns to grow your customers and move them from “Churn risk” towards “Loyal”. Measure campaign impact and understand how many loyal customers have been earned
ENGAGE - Delightful Digital Experiences, No Matter Where They Are
Create seamless, connected customer experiences across channels and devices. Visualize, create, and automate customer lifecycle campaigns. Let our AI engine automatically identify the right message and the right time to send it.
Never skip a beat
Onboard
Most customers abandon apps after one or two visits. Automate workflows that use email, text, push notifications, WhatsApp and retargeting channels to help your customers get back on track
Retain
Interact with customers through their preferred channels to reduce friction and drop-offs
Grow
Win customer loyalty, by delivering great service in real-time. Set up triggers to automatically share relevant offers, updates, alerts, and reminders. Encourage repeat purchases and subscriptions by reinforcing your brand promise across all digital touchpoints
PERSONALISE - One to One, for Everyone
Create personalized experiences that win customers for life. Delight them with tailored recommendations and offers based on their preferences, behaviour, demographics, interests, transactions, and more.
A superlative experience without boundaries
Onboard
Align the brands on boarding experience with the customer’s personal success. Help them discover value quickly through personalized on boarding journeys
Retain
Keep your customers hooked with product and content recommendations that are spot-on. Sync up your product or content catalogue and deliver recommendations in real-time based on customer behaviour, preferences, demographics, activity history, location, time, and more.
Grow
Build a unified and personalized brand experience across all offline and online touchpoints. Maximize customer lifetime value, by empowering them to succeed whenever, wherever, and however they interact with your brand
Straight from the editor’s desk
Here are some actionable resources on Push Notifications that we’ve curated for you
Drive customer engagement with Fundoo
- Explore how Fundoo can help you with your growth journey.
- Connect with our product experts for a personalized walk-through of our platform.
